Last updated: October 2026 · This website is operated by Infinity Stream TV, based in Saudi Arabia (“we”, “us”, “our”). These policies are governed by the laws of Saudi Arabia. If you are visiting from another country, you remain responsible for complying with your own local laws, and nothing here limits consumer protections that cannot be waived under the law of your own country.
Check the terms before you pay
The website does not process subscription payments. Contact support before purchasing to confirm whether a refund or cancellation is available for your selected plan, along with any eligibility conditions, deadlines, and payment arrangements.
Request a cancellation or refund
Contact the team on WhatsApp with your plan name, purchase or activation date, and a brief explanation of your request. Include an order or transaction reference if you have one. Do not send full payment-card details, passwords, or private account credentials.
If you are having a setup issue
Share your device model, player, and a description of the problem so support can review the setup. You may also request clarification of the cancellation or refund terms that were confirmed when you purchased.
What happens next
The team will review your request against the terms agreed for your subscription and explain the available next steps. Submitting a request through this website or WhatsApp does not automatically confirm a refund or cancellation.
Governing law
Refund and cancellation requests are handled according to the terms confirmed with you at the time of purchase. This policy is governed by the laws of Saudi Arabia.
Email support.infinitystreamtv@gmail.com or message us on WhatsApp.
Discuss a refund request